Rates

Airport Transfer Rate

A fixed rate for an airport – city centre transfer. An allowance will be made for both time and distance travelled and unless severe delays are experienced, this is almost always sufficient.

Hourly Rate

An ‘As Directed’ rate for bookings that are less than 3 hours in duration. The Hourly Rate will include a mileage allowance and is chargeable on a ‘garage to garage’ basis.

Half Day Rate (4 hours) / Full Day Rate (8 hours)

Half / Full Day Rates

In a number of locations the operator offers a discounted rate for a block booking of either 4 or 8 hours, which will also include a pro-rata mileage allowance.

Excess Hour Rate

Where an operator offers special Half or Full Day Rates and the service continues beyond the time allowance, excess hours will be charged for usually at a better rate than the standard hourly rate.

Excess Mileage Rates

Under any of the tariffs, an hour’s service will include a certain number of miles or kilometres in the price. If the total distance covered is in excess of the aggregate mileage allowance (i.e. the total duration of the service multiplied by the mileage allowance per hour) then a charge will be made for the excess distance.

The way we charge

We always endeavour to charge you in the least expensive way and so on occasion, your bill may not make sense!

For example, if we provide you with a 3 1/2 hour service, it may be cheaper to charge you for a Half Day because this rate is usually discounted so you might see a service duration of 3 ½ hours but theoretically be charged for 4 although this is cheaper than charging you 3 ½ hours at the normal rate.

Our pricing structure is loaded into our system once per year when we conduct our rate structure

Gratuity

In all locations, a chauffeur’s gratuity is charged as a fixed percentage of the BASE CHARGE for a given service. In Europe, this is applied at a rate of 10% .

This gratuity is always paid directly to the chauffeur and is really a reflection on the way operators account for their operating costs. The Base Charge for example, will cover the operating costs of the vehicle and the operator’s profit margin and the gratuity is normally used to remunerate the chauffeur. An operator could of course, charge one simple, higher hourly rate but because this is not normal, that operator would be considered more expensive by prospective clients. Also, if an operator extends a discount structure to a client, they cannot discount what issue to the chauffeur, hence they just discount the Base Charge, which remains separate.